We value your business and appreciate your cooperation with our cancellation policy.
We understand that sometimes schedule adjustments are necessary. Should you need to cancel your appointment, we request a minimum of 24 hours notice. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they have been waiting to receive.
Because your services are guaranteed reservations held especially for you, full payment is required for the following conditions:
- Less than 24-hours notification to cancel or reschedule an appointment.
- No-show or missed appointments.
**This also applies to those who are groupon or gift card/gift certificate holders**
When you schedule your appointment with us, you are agreeing to these policies.
Late arrivals - please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied so as not to inconvenience other guests. We regret that late arrivals will not receive extension of scheduled appointments.